📋 Insurance Claims

Streamline evidence collection from claimants

Adjusters send a link. Claimants submit photos of damage, receipts, police reports, and other claim documentation. Evidence flows securely into the case file.

The problem

The way most organizations handle this today is a liability.

📷

Photos in email

Claimants email damage photos. Those images sit in inboxes, forwarded between adjusters, and backed up to mail servers with PII attached.

📂

Scattered evidence

Receipts arrive by email. Police reports by fax. Photos by text. Statements by mail. No single secure intake channel.

🔐

PII exposure

Claim documents contain names, addresses, policy numbers, and financial information. Every unsecured copy is a liability.

How it works

A single secure channel from request to destruction.

1
Adjuster

Generates a Secretary Link for the claimant

2
Claimant

Submits photos of damage, receipts, police report, written statement

3
Adjuster

Views the evidence package, downloads to the claims system

4
System

Submission destroyed. Audit log retained for the claim file.

Real-world scenarios

Concrete examples of Secretary Links in action.

Property damage

A homeowner submits photos of storm damage, contractor estimates, and a personal property inventory through a single branded link.

Auto accident

A driver submits accident scene photos, the police report, repair estimates, and medical bills. All in one secure submission.

Business interruption

A business owner submits inventory loss documentation, financial statements, and photos of damage for a commercial claim.

Key capabilities

📎

Multi-file uploads

Photos, PDFs, receipts, reports. Claimants submit everything in a single session.

📈

Claim audit trail

Document when evidence was requested, submitted, and reviewed. Defensible chain-of-custody for disputed claims.

🔌

Claims system API

Generate collection links from your claims platform. Evidence flows directly into the case file.

🛠

Carrier branding

Claimants see your brand. Familiar experience reduces friction during a stressful process.

Ready to secure your insurance claims workflow?

Get early access to Secretary Links. Opening May 1, 2026.

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